1st and 2nd line IT Support

  • Phorms Education
  • Berlin, Germany
  • Jun 21, 2019
Full Time ICT / Computer

Job Description

The Phorms concept is founded on bilingual education (German - English) and differentiated instruction in an allday environment. In our schools, we are dedicated to a high level of instruction and provide a space where children can learn to be global citizens. We pride ourselves in having strong relationships between our teachers, students and parents. Phorms Education is a school network with a number of private schools throughout Germany covering all age groups from nursery through secondary.

At our Schools in Berlin Mitte and Berlin Steglitz-Zehlendorf we are looking for a qualified

1st and 2nd line IT Support

Your profile & your tasks

  • you are fluent in English and German
  • you hold an IT qualification or a related discipline and/or have some relevant experience as an IT
    technician or similar
  • you are motivated to insure a high level of customer service and to support our central IT service
  • you have a basic understanding of VOIP phone systems and handling issues raised by staff via a
    ticket system and by phone
  • you have the ability to deal with external service providers via email and telephone
  • you are able to install and troubleshoot software mainly in a Windows environment, including
    Microsoft Office and are able to use Android/IOS
  • you have the ability to perform hardware installations and troubleshooting
  • you have experience of troubleshooting LAN/WLAN

Our offer

  • an open and friendly work atmosphere in an international team
  • professional development opportunities and language courses
  • an attractive benefit package including lunch and public transportation tickets
  • a relocation allowance and support
  • support with applying for residency, work permits and teaching approval

We seek an enthusiastic, open-minded member of staff who enjoys working in an international, bilingual
setting. Please apply online at our website http://bit.ly/2IDl6Ty.

For further information please visit http://www.phorms.de/en or https://jobs.phorms.de/en.





Contract Term


Commencement Date

Jul 01, 2019

Employer Type


Closing date for applications.

Aug 31, 2019

Applicants should also include

Cover Letter,   Curriculum Vitae